Jeremy @ Telecom Broadband support yesterday - Page 2

Whiplash · 13th February 2006, 14:29

I think they should hire 'psychic' people like John Edward to do tech support over the phones.

Caller: Hi, i'm having a problem with connecting to the internet

Helpdesk: I sense you're having a problem connecting to something ... someone ... I ... I'm getting an "i" ...

Caller: ... internet

Helpdesk: yes, that's it! Now I'm being told it's something to do with the money? No no, not the money ... the router?

Caller: no, the router is fine

helpdesk: Yes, i see that the problem is on your end. But the internet wants you to know that it loves you and doesn't want you to be sad any more.

MadMax · 13th February 2006, 14:41

Sgt Seb · 13th February 2006, 14:49

nice reply simon

i hope jeremy gets bitch slapped by his boss heh

Helious · 13th February 2006, 15:20

Updates!

Matt0r · 13th February 2006, 15:29

helpdesk monkies ftw!

Savage · 13th February 2006, 16:08

My reply from Telecom arrived today.

==================================================
From: "BBservices.feedback" <[email protected]>
Subject: RE: Concern over "Technical Support"
Date: Mon, 13 Feb 2006 14:39:42 +1300
To: "" <>

Dear Bruce,

On behalf of Telecom I would like to apologise for the experience you
have received with your Broadband connection. Your frustrating
experience does not reflect the level of service that we strive to
deliver to our customers.

Your case will be reviewed to identify any training opportunities for
our frontline staff.

Finally, I would like to apologise again for the frustrations the
problems caused you, and thankyou for your feedback it is appreciated.

Regards
..
==================================================

Mank0r · 13th February 2006, 16:14

Ugh. I feel so dirty! Why did he have to be a Jeremy?
Why couldn't he be "Morrissey" or "Jefferson-Philipe" or something gay.

I hereby revoke my legal name!

Savage · 13th February 2006, 16:17

Quote:

Originally Posted by Mr M

You mean the email from supposed 'Jeremy' from Telecom?
Are you that gulible?
Do you REALLY think that this Jeremy fellow knows about this thread, saw it and went "OMG - Better send threatning email!".
Orrrr - perhaps someone just sent the email for shits and giggles to prolong this witch hunt furthar?
If you believe that, I have a million dollars I'm waiting to send you from a recently deceased Nigerian King.

You must be trolling, theres no way you could be that retarded irl, and still be able to use a keyboard.

Therefore ...

Quote:

Originally Posted by Pimp-X

I'd like to remind you of the consequences of trolling in this forum.

Helious · 13th February 2006, 16:32

Anyone else think that Jeremy looks like

A: Ren(from Ren & Stimpy)

B: Gareth from The Office UK

C: A Generic Heroin(Crack) Addict

roflmaori.

Mr M · 13th February 2006, 16:47

Quote:

Originally Posted by Savage

You must be trolling, theres no way you could be that retarded irl, and still be able to use a keyboard.

Please - continue with your petty insults. Now - whose the one trolling again?

Concerning the employee, what I can see from here (especially the guy who went searching for this Jeremy guy's name) surmounts to some kind of harrassment.

Rocket · 13th February 2006, 16:54

Its his thread. how can he troll his own thread?

helious: judging by his last name I think he is none of the above

Helious · 13th February 2006, 17:01

Quote:

Originally Posted by Rocket

helious: judging by his last name I think he is none of the above

SORRY, YOU'VE LOST ME.

Rocket · 13th February 2006, 17:05

Jeremy J. Nohokau

i suppose he could be option 3 ( crack addict ) :P

Juju · 13th February 2006, 17:06

Quote:

Originally Posted by Mr M

Concerning the employee, what I can see from here (especially the guy who went searching for this Jeremy guy's name) surmounts to some kind of harrassment.

To be accussed of harrassment, you have to, you know, be harrassing someone.

Apart from the phonecall that started this thread, and the email between Jeremy and Simon, there has been no other communication with Jeremy.

I wouldn't call 2 pieces of communication "harrassment".

Savage · 13th February 2006, 17:09

Quote:

Originally Posted by Mr M

Please - continue with your petty insults. Now - whose the one trolling again?

Helpdesk monkey eh? Been slapped for something recently too? Sucks to be youuu.

Its a pretty clear cut case ... I don't know where you got this "stamping my feet demanding blood" nonsense. If I wanted blood, I would have held on the line to shout and scream at people.

I stated the problem in my first post, and someone with more info than I had gave me an email address to complain to, which I did. I've had a reply thanking me for my feedback. As far as I'm concerned, the case is closed.

No one else seems to understand your slightly warped sense of events here, but you've obviously misunderstood something, hence my impression that you are either illiterate, or mildly retarded. My apologies if my impression was incorrect

Quote:

Originally Posted by Mr M

Concerning the employee, what I can see from here (especially the guy who went searching for this Jeremy guy's name) surmounts to some kind of harrassment.

I don't know about the pic (I doubt thats actually him in that pic, LOL if it is), but the rest is all "public record". Do a forum search for "public record". Its been covered a few times.

Personally I would love to hear what untouchable has to say on the whole matter ... his comment piqued my interest somewhat :P

Helious · 13th February 2006, 17:13

Quote:

Originally Posted by Rocket

:P

hrmph.... I wasn't really talking about his name - Cares what he's called.

He looks like a rapist.

Lat1n0 · 13th February 2006, 17:15

Got a love NZG!

The Edge · 13th February 2006, 17:20

"Got a love NZG!"?? Who should NZG love? Anyone in particular? Are you offering?

untouchable · 13th February 2006, 17:39

Quote:

Originally Posted by Savage

Personally I would love to hear what untouchable has to say on the whole matter ... his comment piqued my interest somewhat :P

My lips are sealed.

Matt0r · 13th February 2006, 17:48

Quote:

Originally Posted by Mank0r

I hereby revoke my legal name!

..still won't get you off that pedo list :P

AxioN · 13th February 2006, 17:52

Quote:

Originally Posted by Rocket

From: "Jeremy J. Nohokau" <[email protected]>

perhaps he could of hacked the send address but yer..

http://static.namesdatabase.com/scho...nsCollege.html

now we have his name, poor soul.

*cough*

DrTiTus · 13th February 2006, 18:17

lol, ownedfriends.co.nz

Mr M · 13th February 2006, 18:29

Quote:

Originally Posted by Savage

Helpdesk monkey eh? Been slapped for something recently too? Sucks to be youuu.

WHAT!?!?!
There you go again, assuming something. I'm not involved anyway in a helpdesk, nor have I ever been. In fact - I've spoken to one helpdesk guy in my entire internet life.

Just because I feel as though a lot of people on here are grabbing the pitchforks and torches before gathering any kind of sensibility or proper information, I get branded as a sympathiser?
FFS - I'm wondering why I bothered? It's the usual NZG community response. Shoot first ask questions later.
A lot of pent up geek rage directed to the first poor sod who walks into his Internet way.

Mr M · 13th February 2006, 18:47

Quote:

Originally Posted by Juju

To be accussed of harrassment, you have to, you know, be harrassing someone.

Apart from the phonecall that started this thread, and the email between Jeremy and Simon, there has been no other communication with Jeremy.

I wouldn't call 2 pieces of communication "harrassment".

Umm - could it be the fact there has been a good amount of people on this board who have taken the time to find out WHO this guy is, his real (full) name, his history and more than likely (if it was avaliable) his location.
I don't know about you, but it's sure looking like signs of harassment.

The question is, the information that was gathered, is it warranted? What's it for? What's the purpose?
This certainly ain't a collection of information about Jeremy so we can all 'catch up on the good ol' times' now is it?
If the shoe was on the other foot would anyone here want a bunch of internet goomba's finding out stuff about you?

AxioN · 13th February 2006, 19:06

The name was gathered from an e-mail which was posted here, no time taken their except for well, the 5 seconds reading it and I guess since reading your posts in this thread are a bit of a chore 10 seconds of your posts.

Pleb'a · 13th February 2006, 19:22

The Edge · 13th February 2006, 19:22

I wonder who's worse for trying the "legal action" line...Jeremy, Liz or Luke13?

Juju · 13th February 2006, 19:30

Quote:

Originally Posted by Mr M

Umm - could it be the fact there has been a good amount of people on this board who have taken the time to find out WHO this guy is, his real (full) name, his history and more than likely (if it was avaliable) his location.
I don't know about you, but it's sure looking like signs of harassment.

The question is, the information that was gathered, is it warranted? What's it for? What's the purpose?
This certainly ain't a collection of information about Jeremy so we can all 'catch up on the good ol' times' now is it?
If the shoe was on the other foot would anyone here want a bunch of internet goomba's finding out stuff about you?

The information collected so far has been public data.

I couldn't care less if people looked me up, worst they would find is a need for speed webpage I created on geocities in 1996. I know what data about me is on the internet. Hell if you looked hard enough you could find my number plate and subsequently where I live. Whoopdee shit.

I don't know what the purpose is for. May as well ask the perp's for that. I'm guessing it's for ridicule. What ridiculing you can get out of knowing what school the guy went to I don't know.
Maybe it's karma. If the guy was patient and tried to properly investigate Savage's issue, then this thread would have never happened.

Limit · 13th February 2006, 19:36

I know I've fobbed off quite a few customers.
It'd be kind of freaky to have it bite me in the ass by a bunch of people banding together on a forum :P

Although... Jeremy didn't really do too much wrong.

Helious · 13th February 2006, 19:40

Yeah, true.. I kinda feel bad about the situation now..

He's not ugly at all.. I reckon my sister would hit it!

wugambino · 13th February 2006, 19:54

this thread keeps getting better

lol @ simons reply

Hooker · 13th February 2006, 20:07

but dude, anyone can do that...

edit: damn, about 10 posts since I opened thread

Savage · 13th February 2006, 21:01

Quote:

Originally Posted by Limit

I know I've fobbed off quite a few customers.
It'd be kind of freaky to have it bite me in the ass by a bunch of people banding together on a forum :P

Although... Jeremy didn't really do too much wrong.

Yeh, like I said, I already consider the case closed. He fucked up, I complained, they responded saying something will be done, so its been dealt with.

Pleb'a · 13th February 2006, 22:16

I just got a phone call from "someone" (jeremy) threatening legal action on behalf of his "client" (jeremy) to remove the picture of some random guy (jeremy) from my website.

To save any trouble (jeremy) I have removed it from my website.

chiQ · 13th February 2006, 22:19

Quote:

Originally Posted by Helious-

I reckon my sister would hit it!

Is she hot?

xor · 13th February 2006, 22:28

Quote:

Originally Posted by chiQ

Is she hot?

Helious only has brothers. This thread and the contents inside scare me

Pleb'a · 13th February 2006, 22:30

So, Marcus Right from Primal Media has contacted the Palmerston North Police for the image I posted and informed me via my companies website contact form.

No return contact details, so I couldn't respond appropriately.

Amazingly funny as with all of the mud slinging that went on here, all I did was depict a more accurate picture of what Jeremy looked like (I guess he's offended by his own photo ?)

No harm intended *shrug*

Beccara · 13th February 2006, 22:49

Quote:

Originally Posted by Mr M

WHAT!?!?!
Shoot first ask questions later.

wait we ask questions here? news to me

Lat1n0 · 13th February 2006, 23:09

Quote:

Originally Posted by The Edge

"Got a love NZG!"?? Who should NZG love? Anyone in particular? Are you offering?

NZGirls rock dude! Specially in Valantines day!

BaM · 13th February 2006, 23:12

Quote:

Originally Posted by Limit

I know I've fobbed off quite a few customers.

Worst fob-off I've ever heard: "The problem's in your computer." *click*

This was at Teletech, about six months after they took over the Xtra helpdesk.

That CSR needed a slap.

13th February 2006, 14:41	#42
MadMax Stuff	your __________________ My degree of sarcasm depends on your degree of stupidity.

13th February 2006, 18:17	#62
DrTiTus HENCE WHY FOREVER ALONE	lol, ownedfriends.co.nz __________________ Finger rolling rhythm, ride the horse one hand...

13th February 2006, 14:29	#41
Whiplash Bobo Fettish	I think they should hire 'psychic' people like John Edward to do tech support over the phones. Caller: Hi, i'm having a problem with connecting to the internet Helpdesk: I sense you're having a problem connecting to something ... someone ... I ... I'm getting an "i" ... Caller: ... internet Helpdesk: yes, that's it! Now I'm being told it's something to do with the money? No no, not the money ... the router? Caller: no, the router is fine helpdesk: Yes, i see that the problem is on your end. But the internet wants you to know that it loves you and doesn't want you to be sad any more.

13th February 2006, 14:49	#43
Sgt Seb Up Unt At Dem!	nice reply simon i hope jeremy gets bitch slapped by his boss heh

13th February 2006, 16:08	#46
Savage	My reply from Telecom arrived today. ================================================== From: "BBservices.feedback" <[email protected]> Subject: RE: Concern over "Technical Support" Date: Mon, 13 Feb 2006 14:39:42 +1300 To: "" <> Dear Bruce, On behalf of Telecom I would like to apologise for the experience you have received with your Broadband connection. Your frustrating experience does not reflect the level of service that we strive to deliver to our customers. Your case will be reviewed to identify any training opportunities for our frontline staff. Finally, I would like to apologise again for the frustrations the problems caused you, and thankyou for your feedback it is appreciated. Regards .. ==================================================

13th February 2006, 16:14	#47
Mank0r	Ugh. I feel so dirty! Why did he have to be a Jeremy? Why couldn't he be "Morrissey" or "Jefferson-Philipe" or something gay. I hereby revoke my legal name!

13th February 2006, 16:32	#49
Helious	Anyone else think that Jeremy looks like A: Ren(from Ren & Stimpy) B: Gareth from The Office UK C: A Generic Heroin(Crack) Addict roflmaori.

13th February 2006, 16:54	#51
Rocket	Its his thread. how can he troll his own thread? helious: judging by his last name I think he is none of the above

13th February 2006, 17:05	#53
Rocket	Jeremy J. Nohokau i suppose he could be option 3 ( crack addict ) :P

13th February 2006, 17:20	#58
The Edge	"Got a love NZG!"?? Who should NZG love? Anyone in particular? Are you offering?

13th February 2006, 19:06	#65
AxioN	The name was gathered from an e-mail which was posted here, no time taken their except for well, the 5 seconds reading it and I guess since reading your posts in this thread are a bit of a chore 10 seconds of your posts. Last edited by AxioN : 13th February 2006 at 19:07.

13th February 2006, 19:22	#67
The Edge	I wonder who's worse for trying the "legal action" line...Jeremy, Liz or Luke13?

13th February 2006, 19:36	#69
Limit	I know I've fobbed off quite a few customers. It'd be kind of freaky to have it bite me in the ass by a bunch of people banding together on a forum :P Although... Jeremy didn't really do too much wrong.

13th February 2006, 19:40	#70
Helious	Yeah, true.. I kinda feel bad about the situation now.. He's not ugly at all.. I reckon my sister would hit it!

13th February 2006, 19:54	#71
wugambino Electric Boogaloo	this thread keeps getting better lol @ simons reply

13th February 2006, 20:07	#72
Hooker	but dude, anyone can do that... edit: damn, about 10 posts since I opened thread __________________ Who's yer Daddy!?!!

13th February 2006, 22:16	#74
Pleb'a	I just got a phone call from "someone" (jeremy) threatening legal action on behalf of his "client" (jeremy) to remove the picture of some random guy (jeremy) from my website. To save any trouble (jeremy) I have removed it from my website.

13th February 2006, 22:30	#77
Pleb'a	So, Marcus Right from Primal Media has contacted the Palmerston North Police for the image I posted and informed me via my companies website contact form. No return contact details, so I couldn't respond appropriately. Amazingly funny as with all of the mud slinging that went on here, all I did was depict a more accurate picture of what Jeremy looked like (I guess he's offended by his own photo ?) No harm intended shrug Last edited by Pleb'a : 13th February 2006 at 22:34.