computer shops

[Gambit]

www.lapshop.co.nz

if your a student and looking for cheap software/pcs ;/

[Wake]

Seriously another vote for Computer Lounge, these guys have a great commitment to the customer, and are very approachable and friendly.

[badassmofo]

Expert Infotech is a big No Go from me.

I ordered an Opteron 165 (In stock) from them last wednesday night. Saw the invoice total came to $250. I deposit the cash, and leave it, expecting the order to be delivered to work.
I then get to work 2 days later and notice nothing has happened. I log into their website and see that it's payment pending. I then see in the notes to the invoice (not the total table) that they expect $260, inc shipping. I then deposit the extra $10. I called them up, and all appears to be sorted. The item states delivery as soon as possible, as of Sunday.
I've called them up asking for the courier tracking number, have sent emails, and have called again, speaking to "managers" (who only tried to get me off the phone rather than hearing what I wanted), But I'm getting the run around. They are not calling me back, replying to my emails, or giving me the tracking details for the package.

You get what you pay for, and it was my own fault I went for the cheapest retailer on pricespy. I have purchased from most other retailers (e.g. ascent, PP, aquilatech) and haven't had any problems. So I'd advise against buying from Expert Infotech, despite their cheap prices, due to their terrible customer service, lack of customer focus, tacked on costs, and general shittyness.

Cheers

[badassmofo]

And now they've told me the item is now out of stock from all their supplier. I'm getting a refund. This is the worst service I've ever recieved. Terrible.

[Ashley]

pconlineshop.co.nz

Anybody ordered from there? I want some of their 1GB Sodimm goodness for cheap.

[Mayhem_mad]

Originally Posted by Ashley

pconlineshop.co.nz

Anybody ordered from there? I want some of their 1GB Sodimm goodness for cheap.

I've bought a 1gb sd card and a 750gb harddrive from them. Fast enough (2-3 days) and well packed etc.

[Waldo]

I used the www.computerlounge.co.nz chaps this past weekend.

Thumbs up from me, helpful, prompt replies, even suggested a few alternate items due to noise factor etc. WIll definately use them again.

[Acido]

extremepc.co.nz are officially the wost pc shop in NZ

several items i have brought from them i've had to return and get them replaced.

you've been warned!!!! dodgy fucks

[Whiplash]

^ Not defending them, but is it the service that's bad or the brands of hardware that are poo? I mean, they can't help what's inside a sealed box ...

[Acido]

I'm going with more the hardware... seems to be dodge....

My mate bought some creative speakers off them even though I warned him!!!

and they were faulty!!!!!

I think they might be trying to sell previously owned / repaired products.

[A Corpse]

I've *heard* that there are/were some companies repackage and resell faulty gear. It's cheaper than actually testing it. If it comes back a second time, then it's confirmed faulty and they can RMA it.

[mr selfdestruct]

Time for a quick review. Just purchased about $2000 worth of stuff from:

Extreme PC
Ascent Technology

Ascent Technology:
Absolutely OUTSTANDING service. I cannot stress enough how incredible this company is. If you're looking to buy several items and have them assembled I would highly recommend this company. Their website keeps you updated on the status of every item, from when they've ordered from their suppliers, to when they've received them to when they're being assembled, ready to be shipped and finally shipped. I didn't realise the case I'd bought didn't come with a PSU. One of their sales team contacted me and let me know. I wasn't purchasing my CPU and Vid card from them but told them what I was going to put in and she got one of the technicians to make a few recommendations for me and even though I'd already paid for the case and they'd ordered and received it they sent it back and ordered me the alternative without any fuss or extra hassle. They put the difference on my credit card without me having to make any payment myself. Every time I've emailed them they've responded within minutes and are extremely understanding. I realised that one of my current hard drives had failed and they were happy to replace it with a larger capacity SATA one (original was IDE). Then I found out it was actually purchased from a different company and they even gave me advice explaining that the manufacturers warranty should actually be longer than the warranty that company had specified and gave me some tips on how to get it replaced free of charge. Mint. They may be a little bit more expensive than other companies but for the peace of mind it's worth it. Also, free shipping anywhere in NZ and they reimburse you your costs if you return anything.

Extreme PC
As soon as I made the bank deposit (hadnt even cleared yet) my goods were shipped and arrived the next day. Extremely impressed with that speed of service. They were very accommodating when I was considering switching my video card for a different brand and they were more than happy to sort it out for me (ended up sticking with what I had in the end anyway). However if I returned I would have to pay the cost of returning myself and pay the full shipping fee again for the other video card to be sent, not so good.

[mr selfdestruct]

Hmm just read Acid's comment about Extreme PC, will let you guys know how the two products I purchased go once I actually install them.

[mr selfdestruct]

My E6850 and 8800GTS 320MB from Extreme PC are MINT. Saved me about $300 than from sourcing those components with the rest of my rig through Ascent.

Will trade again. Their Asian sales team needs to polish up on the written English skills however.

[The Edge]

Anyone used www.thenetshop.co.nz? Their prices look okay, but their site is awfully slow.

[Frouse]

Originally Posted by mr selfdestruct

Ascent Technology:
.... Also, free shipping anywhere in NZ and they reimburse you your costs if you return anything.

While I largely agree with the review, the return costs aren't always at their expense. I had two returns within a week. They sent me an item that didn't match their description at all, they sent a courier at their cost. They then sent me a hard drive that was DOA, I had to pay the courier cost.

[Waldo]

another thumbs up from me for computerlounge.co.nz ....
farked my cpu heatsink/fan so I popped in to the shop to let them sell me a new one, nice chap gave me one of the standard intel CPU fans for free, its all i use anyway. -- no complain of product --

[FreddyK]

Yeah I brought a new drive from computerlounge.co.nz online on saturday. I wanted to know if the advertised HDD was the same as the drive I brought from them 6 months back. I was going to email them about it but used their online chat facility instead and got an answer in 2 minutes

[Saladin]

Originally Posted by badassmofo

Expert Infotech is a big No Go from me.

Ugh, I really ought to remember to check this thread before trying somewhere new.. Item ordered on 17/12, CC billed on 17/12 - note sent that they'd courier in 2-4 working days, but they still haven't sent it and aren't replying to any queries.

[mr selfdestruct]

Burned.

[crocos]

Originally Posted by Frouse

While I largely agree with the review, the return costs aren't always at their expense. I had two returns within a week. They sent me an item that didn't match their description at all, they sent a courier at their cost. They then sent me a hard drive that was DOA, I had to pay the courier cost.

Nice part about being in Welly - just wander into their office on Willis st...

[Helious]

I(and all my family/friends) use QMB Royal Oak. Quality Made Better!

No Complain. They've always treated me well.

[El Lay]

For a couple of times now most recently, I have used Aquilatech http://www.aquilatech.co.nz/ and while it has only been about two orders so far, they definitely have good customer service and are prompt. They are Lower Hutt based and I have only had stuff sent to Welly, so I'm not sure what they are like for stuff out of town.

I got recommended to them by a work mate who has used them for a couple of year and he has always had great service from them.

[cEvin]

Expert Infotech 2/10 rating
OC Zone 1/10 rating

AVOID BOTH


CompuLink 8/10

[cEvin]

quick story on oczone:

order a cpu tuesday

received email saying price for the cpu was so special that i had to order a mobo too. total lol, but what the hell i needed one anyway.
made another order for mobo and paid for both instantly (same bank)

mobo arrives thursday no problem.

call on friday to check cpu status, they confused the order and didn't send it, said it would come monday.

i say screw that cancel it and refund me - i need it urgently (they wouldn't do sat delivery), so they cancel it.

call on monday to check refund - check bank tomorrow they say.
call tues - 2 working days they claim, i ask why as it's the same bank - they say accountant busy.
call wed - accountant gone home, promise tomorrow
call thurs - account gone home again (2:30pm). i ask why didn't he do it this morning and get "i know nothing about that".

[Helious]

cunts

[Stalk3r]

Originally Posted by cEvin

Expert Infotech 2/10 rating
OC Zone 1/10 rating

AVOID BOTH


CompuLink 8/10

wait when did you come in here (compulink) ?

[t-dogg]

xtremesystems was real good despite all the bad things i hear about them. cheap and negotiable. spent 2200 there and no probs watsoever. they're opening hours are so convenient too

[Deff]

Originally Posted by t-dogg

xtremesystems was real good despite all the bad things i hear about them. cheap and negotiable. spent 2200 there and no probs watsoever. they're opening hours are so convenient too

says the employee....

[cEvin]

Originally Posted by Stalk3r

wait when did you come in here (compulink) ?

in the weekend, umm sunday i think

[Helious]

awww stalker didn't get to see cevin

i'd be annoyed too

[cEvin]

there was some really friendly fattish bald guy (who I'm pretty sure has worked there for years and years). he's good to deal with.

rest of shop was Asians concentrating behind the counter like they were playing wow ;>

[Stalk3r]

Originally Posted by cEvin

there was some really friendly fattish bald guy (who I'm pretty sure has worked there for years and years). he's good to deal with.

rest of shop was Asians concentrating behind the counter like they were playing wow ;>

That makes me saaaaaad, for the record Im the fat white guy

cheers for the vote of happy feelings tho

Edit : Lol at " friendly "

[Helious]

bawahahah!

[fobski]

Stalk3rs service at compulink made me like him so much that i now flat with him.

10/10 would flat/buy products again

[Matt0r]

wtf, when did compulink hire another fattish bald white guy? or did your browser spellcheckreplace 'cunt' with 'friendly'

[cEvin]

Originally Posted by Stalk3r

That makes me saaaaaad, for the record Im the fat white guy

cheers for the vote of happy feelings tho

Edit : Lol at " friendly "

hey you're a built guy! not asian, but the guys at main desk were.
you used to be on khyber pass too eh, i lived just beside that store about 6 years ago.

will be shopping at compulink again!

[Stalk3r]

yer ive been with the company just on 6 years now and yes almost daily do i have to explain " im the white guy " it makes it easier, people literally just ring and ask for the white guy now, when asking customers who they had been dealing with i regularly get the response " i dunno he was chinese " which is of course really fucking helpfull considering im the only one that isnt

also it must have been saturday you came in because sod working sundays, i wasnt here

[MrPotarta]

Hey
I've never really heard of www.c1com.co.nz, Are they any good?

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