Console failures - Page 6

BWDOWN · 13th July 2007, 13:44

Is this not the sillyiest thing you have seen today??

http://www.theinquirer.net/default.aspx?article=40933

Shock · 13th July 2007, 14:32

1. Which current-gen' consoles do you own?
360, Ps2

2. Have you had any hardware failures in any of them?
Yes

3. If so, which console[s] and how many failures each?
360, 1

4. What were these failures?
3RLOD

5. Did any of these failures recur with replacement units?
Still away being repaired under warranty.

BaM · 13th July 2007, 14:39

Quote:

Originally Posted by BWDOWN

Is this not the sillyiest thing you have seen today??

http://www.theinquirer.net/default.aspx?article=40933

I don't see anywhere in there or the linked article that says they admit all units are faulty.

GG Inquirer reporting on another site's misinterpretation of old news.

growl · 13th July 2007, 14:56

I got back my xbox360 today

its the same console i sent away and it plays my Japanese Games

sent it in on monday and got it back this morning, so 5 days without a console is pretty good!! Also included was a Xbox Live Gold Subscription Card (1 month)!! So I am quite rapped!

Hopefully it won't break down again!

untouchable · 13th July 2007, 15:07

The PS3 is definately an awesome piece of kit, but it was always priced too high, now its probably more in line with where it should have been and with a few good looking exclusives on the way it's no surprise that its doing much better.

]- Volatile -[ · 13th July 2007, 16:05

Quote:

Originally Posted by BWDOWN

Is this not the sillyiest thing you have seen today??

http://www.theinquirer.net/default.aspx?article=40933

Yes.

Phantom · 13th July 2007, 22:26

Quote:

Originally Posted by untouchable

The PS3 is definately an awesome piece of kit, but it was always priced too high, now its probably more in line with where it should have been and with a few good looking exclusives on the way it's no surprise that its doing much better.

While i agree with what you said in the first bit, I think suggesting that the sales numbers we've seen in the 72 hours since the price drop are anything other than the immediate sales boost that any sane person would have predicted on any price drop is flawed.

Hopefully sales will go up and stabilize higher than they were. We don't know, yet, if they will. They could always sail back down to where they were or close to it.

?>Superman · 14th July 2007, 19:06

Quote:

Originally Posted by BWDOWN

Is this not the sillyiest thing you have seen today??

http://www.theinquirer.net/default.aspx?article=40933

lol...well it isn't the Inquirer but heres another link of the same

http://www.fastsilicon.com/latest-ne...html?Itemid=60

Quote:

If you thought that Sony was the only console manufacturer having a really bad day, guess again. After many months of public complaints and outcries, Microsoft has publically admitted that *ALL* (as in every single one ever sold) Xbox360's have a design defect that can lead to their failure. Though Robbie Bach, head of Microsoft's Xbox360 Division refused to elaborate on the issue, the general consensus is that it's one of botched thermal design management and inadequate dissipation of heat leading to component failure. All of the nearly 12 million units currently in the hands of consumers are effected.

BaM · 14th July 2007, 19:24

All the articles I've seen that claim 100% failure lead back to the July 9 CRN Australia article.

GG Intertube journalism.

Kryten · 16th July 2007, 10:33

EB Australia recalls all stock of Premium 360's

Interesting to note it's due to a batch of faulty hard drives and not the 3RL fault - I wonder if this is related to the problem I had with my first two consoles?

TB · 16th July 2007, 20:44

Quote:

Originally Posted by Kryten

EB Australia recalls all stock of Premium 360's

Interesting to note it's due to a batch of faulty hard drives and not the 3RL fault - I wonder if this is related to the problem I had with my first two consoles?

Thats what I thought when I saw that thing yesterday so possibly.

bob&john · 30th July 2007, 20:31

1. Which current-gen' consoles do you own?
360 (x 2)

2. Have you had any hardware failures in any of them?
Yes

3. If so, which console[s] and how many failures each?
360, 1

4. What were these failures?
Broken DVD drive

5. Did any of these failures recur with replacement units?
Still away being repaired under warranty.

Shock · 25th September 2007, 15:34

1. Which current-gen' consoles do you own?
360

2. Have you had any hardware failures in any of them?
Yes

3. If so, which console[s] and how many failures each?
360, 1

4. What were these failures?
3RLOD

5. Did any of these failures recur with replacement units?
Yes

Rince · 28th September 2007, 13:01

xbox
no failures

_Incubus_ · 16th October 2007, 10:34

Change my original post, my 360 developed the 3 Red Rings of Light issue..

Do MS fix this or give you a new one?

Rangoon Attack · 18th November 2007, 12:33

1. Which current-gen' consoles do you own?
Xbox 360

2. Have you had any hardware failures in any of them?
Yes

3. If so, which console[s] and how many failures each?
Xbox 360, twice

4. What were these failures?
3RLOD

5. Did any of these failures recur with replacement units?
Yes

BWDOWN · 18th November 2007, 15:50

Would someone like to update the failure rates..

Thx

Kanz · 9th December 2007, 13:15

hi can someone please tell me:

will MS repair RROD on consoles bought second hand out of warranty eg early 2006? Cheers

Dazza · 9th December 2007, 13:23

America got there RROD warranties extended to 3 years because of all the pending lawsuits. I'm not sure if we got that extended warranty in NZ, best to just ring up MS and try.

crocos · 10th December 2007, 05:42

1. Which current-gen' consoles do you own?
Wii

2. Have you had any hardware failures in any of them?
No

3. If so, which console[s] and how many failures each?
N/A

4. What were these failures?
N/A

5. Did any of these failures recur with replacement units?
N/A

Mokoro · 10th December 2007, 09:42

Quote:

Originally Posted by Dazza

America got there RROD warranties extended to 3 years because of all the pending lawsuits. I'm not sure if we got that extended warranty in NZ, best to just ring up MS and try.

Yeah its worldwide. Mines just been repaired and sent back to me.. (Wonder how long it'll last before crapping out again grr)

Anthony.S · 10th December 2007, 20:07

Which current-gen' consoles do you own?
PS3, Wii

Have you had any hardware failures in any of them?
No, neither

Kanz · 11th December 2007, 15:18

Quote:

Originally Posted by Mokoro

Yeah its worldwide. Mines just been repaired and sent back to me.. (Wonder how long it'll last before crapping out again grr)

good to hear. can you tell me about the process? do they require receipt and proof of registered name?

looking to buy second hand...

cheers

Rangoon Attack · 11th December 2007, 19:33

Make sure you get the receipt, you have to be able to prove when the console was purchased.
I'm not sure what would happen if the original owner has already registered the console online though. I had registered mine on the internet, then when it came time to make a warranty claim, I didn't have to provide a receipt or proof of purchase as it had been registered with all my details already. All they did when I rung the help line was confirm all my details again.

Kanz · 11th December 2007, 22:07

Quote:

Originally Posted by Rangoon Attack

Make sure you get the receipt, you have to be able to prove when the console was purchased.
I'm not sure what would happen if the original owner has already registered the console online though. I had registered mine on the internet, then when it came time to make a warranty claim, I didn't have to provide a receipt or proof of purchase as it had been registered with all my details already. All they did when I rung the help line was confirm all my details again.

thanks for that. im starting to think brand new could be the way to go, esp with the new falcons. 399 for arcade bundle at warehouse seems good (no hdd but wireless controller and hdmi port). and can just add a hdd later on.

thoughts/comments?

Rangoon Attack · 12th December 2007, 20:09

The advantages of getting a pro package over a starter package are that you get a HD component cable, wireless controller (not an issue here as the arcade package has one), remote control, a network cable (not everyone has spare lying around) and the hard-drive.

If you have an old xbox and some games, or even a PS2 and some games, then I would recommend doing a trade-in and get a pro package.

But if you really just want to get the xbox now and don't have the extra money to get a pro package, then the arcade package does look like a good deal at $399. Just remember that you wont be able to go high-def until you either buy a HD component cable or the HDMI cable. You will also find that you'll want to get the hard-drive pretty quickly too (I think they are around $180).

Claymore · 15th December 2007, 22:11

Quote:

Originally Posted by Claymore

Its for the flat but anyway.
360x2, ps3, wii

1st 360 had a bung hdd. otherwise saweeet

Better Add a full failure to the list. RROD this evening. Rude.

BaM · 5th January 2008, 16:42

Scratch one more 360. Launch model, hardly used.

TB · 5th January 2008, 17:08

Yar, Summer.... the 360s natural enemy.

Cartman · 5th January 2008, 17:16

My friend has just had his 360 die.. for the 2nd time.. happened this time last year too.. lol

chiQ · 5th January 2008, 17:22

Oh god, it's about time I recompiled this data.

Not until I've finished the work I'm doing on our house...

Kanz · 5th January 2008, 17:26

condolences. hopefully my new baby falcon will hold up...

p-b · 5th January 2008, 17:43

I have a launch 360 which had died once.

It hasn't had a problem since coming back although, this summer is definately going to be hotter then last so I guess this will be a true test.

Claymore · 9th January 2008, 12:27

Quote:

Originally Posted by Claymore

Better Add a full failure to the list. RROD this evening. Rude.

Finally got it back yesterday after sending it away around the 22nd. What a sucky time to have a bung 360

All working fine, and also seems a little quieter.

They even gave me a free month of Live card thing!!

Cyberbob · 9th January 2008, 12:36

my original Xbox died in the weekend

Moved it from my room to the lounge to set it up for media on the projector for all, and when I fired it up, i got a "your xbox requires service" message in multiple languages.
It might just be the 75gb deskstar harddrive that's finally given up in it.

PiNg` · 9th January 2008, 22:35

My 360 went just before christmas. I was entirely unimpressed to find they are no longer sending out the shipping boxes, they juist email you a shipping label and tell you the original box they came in are unsuitable for sending via mail. Most boxes you buy at the post shop list that you arent' allowed to send valuables.

BaM · 9th January 2008, 23:30

Yeah, well they have to keep the extended warranty charge down around a billion dollars. Free boxes would just hike that right up.

Dazza · 10th January 2008, 00:08

They never sent me a box out the 2 times my has been back. I assumed that was an american only thing

Wally Simmonds · 10th January 2008, 01:24

Uh, how many times do they have to go back before someone gets on their case about it? Sure, it's nice they've extended the warranty, but I'm not really interested in seeing my 'repaired' xbox go back again for a month. I think the 2nd time around they should replace it with a new unit.

Dazza · 10th January 2008, 14:19

I don't think they ever replace it with a new unit, they'll give you a refurbished one at best. But that sucks if you've brought anything off XboxLive, because you have to be logged in to access the stuff you've brought.

The only way to get a new 360 back instantly would be to take it back to the retailer you purchased it from and demand a replacement or refund. Which thanks to our consumer laws is well within our rights. It's the only way to top MS from doing it next time around, if they start to feel pressure from retailers. Complaining to the staff at hotline call centre is like talking to a brick wall.

28th September 2007, 13:01	#214
Rince SLUTS!!!!!!!	xbox no failures __________________ Slow internet is worse than no internet. It's like putting your penis in once and then being required to make out for 2 hours --Matt "The Oatmeal" Inman

5th January 2008, 17:22	#231
chiQ Frag-muff	Oh god, it's about time I recompiled this data. Not until I've finished the work I'm doing on our house... __________________ Gaming/phone/computing platforms are not indicative of groinal/physical/cognitive impressiveness.

13th July 2007, 13:44	#201
BWDOWN	Is this not the sillyiest thing you have seen today?? http://www.theinquirer.net/default.aspx?article=40933 __________________ Second place is the first loser..

13th July 2007, 14:32	#202
Shock	1. Which current-gen' consoles do you own? 360, Ps2 2. Have you had any hardware failures in any of them? Yes 3. If so, which console[s] and how many failures each? 360, 1 4. What were these failures? 3RLOD 5. Did any of these failures recur with replacement units? Still away being repaired under warranty.

13th July 2007, 14:56	#204
growl Give It To Me Baby!	I got back my xbox360 today its the same console i sent away and it plays my Japanese Games sent it in on monday and got it back this morning, so 5 days without a console is pretty good!! Also included was a Xbox Live Gold Subscription Card (1 month)!! So I am quite rapped! Hopefully it won't break down again!

13th July 2007, 15:07	#205
untouchable	The PS3 is definately an awesome piece of kit, but it was always priced too high, now its probably more in line with where it should have been and with a few good looking exclusives on the way it's no surprise that its doing much better. __________________ Teddy Bear Junction, the worst scumhole in the galaxy.

14th July 2007, 19:24	#209
BaM Freeloader	All the articles I've seen that claim 100% failure lead back to the July 9 CRN Australia article. GG Intertube journalism.

16th July 2007, 10:33	#210
Kryten	EB Australia recalls all stock of Premium 360's Interesting to note it's due to a batch of faulty hard drives and not the 3RL fault - I wonder if this is related to the problem I had with my first two consoles?

30th July 2007, 20:31	#212
bob&john	1. Which current-gen' consoles do you own? 360 (x 2) 2. Have you had any hardware failures in any of them? Yes 3. If so, which console[s] and how many failures each? 360, 1 4. What were these failures? Broken DVD drive 5. Did any of these failures recur with replacement units? Still away being repaired under warranty.

25th September 2007, 15:34	#213
Shock	1. Which current-gen' consoles do you own? 360 2. Have you had any hardware failures in any of them? Yes 3. If so, which console[s] and how many failures each? 360, 1 4. What were these failures? 3RLOD 5. Did any of these failures recur with replacement units? Yes

16th October 2007, 10:34	#215
_Incubus_	Change my original post, my 360 developed the 3 Red Rings of Light issue.. Do MS fix this or give you a new one?

18th November 2007, 12:33	#216
Rangoon Attack	1. Which current-gen' consoles do you own? Xbox 360 2. Have you had any hardware failures in any of them? Yes 3. If so, which console[s] and how many failures each? Xbox 360, twice 4. What were these failures? 3RLOD 5. Did any of these failures recur with replacement units? Yes

18th November 2007, 15:50	#217
BWDOWN	Would someone like to update the failure rates.. Thx __________________ Second place is the first loser..

9th December 2007, 13:15	#218
Kanz	hi can someone please tell me: will MS repair RROD on consoles bought second hand out of warranty eg early 2006? Cheers

9th December 2007, 13:23	#219
Dazza	America got there RROD warranties extended to 3 years because of all the pending lawsuits. I'm not sure if we got that extended warranty in NZ, best to just ring up MS and try.

10th December 2007, 05:42	#220
crocos	1. Which current-gen' consoles do you own? Wii 2. Have you had any hardware failures in any of them? No 3. If so, which console[s] and how many failures each? N/A 4. What were these failures? N/A 5. Did any of these failures recur with replacement units? N/A __________________ Ξ √ Ω L U T ↑ ☼ N وكل يوم كنت تعيش في العبودية

10th December 2007, 20:07	#222
Anthony.S	Which current-gen' consoles do you own? PS3, Wii Have you had any hardware failures in any of them? No, neither

11th December 2007, 19:33	#224
Rangoon Attack	Make sure you get the receipt, you have to be able to prove when the console was purchased. I'm not sure what would happen if the original owner has already registered the console online though. I had registered mine on the internet, then when it came time to make a warranty claim, I didn't have to provide a receipt or proof of purchase as it had been registered with all my details already. All they did when I rung the help line was confirm all my details again.

12th December 2007, 20:09	#226
Rangoon Attack	The advantages of getting a pro package over a starter package are that you get a HD component cable, wireless controller (not an issue here as the arcade package has one), remote control, a network cable (not everyone has spare lying around) and the hard-drive. If you have an old xbox and some games, or even a PS2 and some games, then I would recommend doing a trade-in and get a pro package. But if you really just want to get the xbox now and don't have the extra money to get a pro package, then the arcade package does look like a good deal at $399. Just remember that you wont be able to go high-def until you either buy a HD component cable or the HDMI cable. You will also find that you'll want to get the hard-drive pretty quickly too (I think they are around $180).

5th January 2008, 16:42	#228
BaM Freeloader	Scratch one more 360. Launch model, hardly used.

5th January 2008, 17:08	#229
TB	Yar, Summer.... the 360s natural enemy.

5th January 2008, 17:16	#230
Cartman	My friend has just had his 360 die.. for the 2nd time.. happened this time last year too.. lol __________________ monkey!

5th January 2008, 17:26	#232
Kanz	condolences. hopefully my new baby falcon will hold up...

5th January 2008, 17:43	#233
p-b	I have a launch 360 which had died once. It hasn't had a problem since coming back although, this summer is definately going to be hotter then last so I guess this will be a true test.

9th January 2008, 12:36	#235
Cyberbob	my original Xbox died in the weekend Moved it from my room to the lounge to set it up for media on the projector for all, and when I fired it up, i got a "your xbox requires service" message in multiple languages. It might just be the 75gb deskstar harddrive that's finally given up in it. __________________ ɹǝʌo sᴉ ǝɯɐƃ ʎɥʇ

9th January 2008, 22:35	#236
PiNg`	My 360 went just before christmas. I was entirely unimpressed to find they are no longer sending out the shipping boxes, they juist email you a shipping label and tell you the original box they came in are unsuitable for sending via mail. Most boxes you buy at the post shop list that you arent' allowed to send valuables.

9th January 2008, 23:30	#237
BaM Freeloader	Yeah, well they have to keep the extended warranty charge down around a billion dollars. Free boxes would just hike that right up.

10th January 2008, 00:08	#238
Dazza	They never sent me a box out the 2 times my has been back. I assumed that was an american only thing

10th January 2008, 01:24	#239
Wally Simmonds	Uh, how many times do they have to go back before someone gets on their case about it? Sure, it's nice they've extended the warranty, but I'm not really interested in seeing my 'repaired' xbox go back again for a month. I think the 2nd time around they should replace it with a new unit.

10th January 2008, 14:19	#240
Dazza	I don't think they ever replace it with a new unit, they'll give you a refurbished one at best. But that sucks if you've brought anything off XboxLive, because you have to be logged in to access the stuff you've brought. The only way to get a new 360 back instantly would be to take it back to the retailer you purchased it from and demand a replacement or refund. Which thanks to our consumer laws is well within our rights. It's the only way to top MS from doing it next time around, if they start to feel pressure from retailers. Complaining to the staff at hotline call centre is like talking to a brick wall.