[Mr M]

My god.
It's amazing.
I think we've all managed to create a persona called 'Jeremy' which is probably completely unlinked to the actual 'Jeremy'.
For all we know the 'real' Jeremy is a Firefighter who volunteer's at the local SPCA while part-timing at the Telecom Helpdesk when he's not reading bedtime stories to dying kids...
But hey - he just doesn't know DNS stuff. Aparently. We don't ACTUALLY know. THE HEATHEN! BURN DOWN HIS HOUSE AND RAPE HIS WIFE!!
He might as well of drawn a cartoon of Mohammad with a bomb.
I don't know who Jeremy is, I doubt anyone else here does.
Some dude at Telecom fucked you around. Join the queue. Take a ticket and get in line.