PS3 and DS
No faults |
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check this out http://www.smarthouse.com.au/Home/D3Q7G8S2?page=1 Quote:
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yeah fucken parasites
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1. Which current-gen' consoles do you own?
360 2. Have you had any hardware failures in any of them? Yes 3. If so, which console[s] and how many failures each? 360, 1 so far. 4. What were these failures? DRE's, 3 weeks old and has scratched GoW, PGR3 5. Did any of these failures recur with replacement units? Lodged complaint with GPstore 3 days ago, no response as yet. Will expect replacement however. And it better not fucking fail after replacement. |
1. 360
2. No. |
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console owners units faults f.units f.rate 20070623 2321hrs |
Indeed :o
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Maybe someone should suggest that Consumer run a survey on next-gen console reliability? Or, perhaps this is the stuff of Fair Go? Actually, probably not the latter since (what I guess as) the main demographic for that show might not be able to afford such gear!
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I would be seriously interested to see a professional investigation of this - tbh the lack of such is one of my biggest reasons for believing it can't be as bad as people on teh intarwebs are suggesting; surely if it was, the whole thing would have been exposed by an independant consumer advocate?
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In the case of the 360, there are more of them out there and they have been around longer than either Wii or PS3, so there are bound to have been more failures all other things being equal. That being said, the persistance of these reports combined with people having repeated failures and the seeming identification of at least one design fault is what I think is pointing towards a bigger problem and what people are latching onto. Comparatively (and again, anecdotally) I'm just not seeing the same thing for Wii and PS3. I'm not looking for it, but in my random interweb travels, I've only ever come across one person with a PS3 that died, and haven't seen anybody with any Wii troubles (some controller synching issues aside for each). That compares with people mentioning dying 360s all the time. It will be interesting to see if other retailers come forward with statements about the relative failure rates of the different consoles, as that will be more definitive than any amount of anecdotal evidence and consumer speculation. In the mean time, carry on the good work chiq :) |
I imagine that extended warranty insurers would be starting to get pretty reliable data on failure rates from 360 units having flipped out of the one-year warranty period.
The thing I also wonder about is, out of the box failures excepted, whether there would be a correlation with the type of buyer e.g. more failures for ten-hour a day users versus ten-hour a month users. A 100% failure rate amongst hardcore users might result in a low overall failure rate that nobody would notice? |
I think I may need to take this to some more forums...
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Okay, I've taken this research to another forum I used to administer. The users are mainly in the US, but a decent number are in Europe and Australia.
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1. Wii, DS Phat.
2. No failures. |
I've specified on the Q3W forum that I'm not counting dead pixels in DS or PSP units. I'm just after stuff that stops you from using the console. I did this because two PSP and DS owners were listing one or two pixels out of action as a fault, which seems nuts to me. Do you agree, or do you think I should include dead pixels?
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console owners units faults f.units f.rate 20070624 2155hrs |
Im pretty surprised at how high the rate is for the 360. Even if you consider some are only controller faults.
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Not sure if you want to count it or not, but my brothers have a PS3 and thats had no faults.
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Maybe have it as a sub stat as it is still interesting to know how many get dead pixels would also be interesting to know if they were out of the box or not. |
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NZG |
fuck me :o
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Lie back and let MS take care of you... I really thought extending the source outside NZG might make this less dramatic. We still need more data, but it's definitely not a freakish NZG trend we're seeing here. BTW, if I included the PSPs with one or two dead/stuck pixels we'd have two more PSP failures, which would double the failure-rate for them. |
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Smaller communities might yield a slower accumulation of data, but you'll probably be able to trust the data more. |
Completely anecdotal, but...
Talked to my friend who works at Gamesman. Said they get a *lot* of 360 returns... suggested you try and get one with a 12 year warranty :P
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The only worrying posts are one by an inveterate Sony-hater, who's claiming all his 'stupid' friends who bought PS3 are having faults*, and someone I don't know, who seems to work with (and love) 360s and is giving huge numbers I don't altogether trust. I've taken the personal data for the former (he didn't give numbers for the PS3s anyway). I'm not sure about the latter. Strictly speaking I should include only personal data or everything I can, without reference to the respondent, but I'm concerned he's a hardboiled fanboy, and migh be deliberately spiking my data. *every single one of them crashes |
I wonder if retailers\suppliers have NDA's on info about various 360 problems, seems pretty plausible given the apparent high failure rate, and the low publicity
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Would you blow the whistle on MS knowing what they can do to people/companies who dont agree?
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"Additionally, the call to the Havant repair centre (for 360s) revealed some other worrying stats: “A shocking statistic we found out though is that between 1,500 to 2,500 consoles get sent to Havant by three UPS lorries per day, to then be shipped to Prague for repair,” Lee told us, going on to add, “[We] phoned up Nora the [customer service] supervisor again, who then admitted my console was in Prague and hadn’t been looked at yet – she seemed amazed that we knew!”"
http://www.360-gamer.com/news.asp?id=1143 |
The survey at that site has only asked about 360s, probably because it's a 360 site, but the survey results are nuts:
http://www.360-gamer.com/xbox360hard...ureresults.asp I wonder if people with failures are more likely to respond. I need to find out when we got ours so I can... |
1) 1 NDS, 1 NDSL
2) Have no complain of product |
You can include data from my brother as well if you want:
1. Which current-gen' consoles do you own? Xbox 360, DS 2. Have you had any hardware failures in any of them? Yes 3. If so, which console[s] and how many failures each? Xbox 360, 1 failure 4. What were these failures? Dead unit 5. Did any of these failures recur with replacement units? No |
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When the survey asks only about 360s, the purpose of the survey becomes apparent, which will skew results. Also, the larger more impersonal audience means that people who have had a fault are more likely to respond than people who haven't. Those with no faults are more likely to think "No faults here, doesn't apply to me, and I can't be bothered filling out the survey". ChiQ, I think your survey design was better thought out and administered. It wasn't immediately apparent to me why you were conducting the survey, or what hypothesis you were testing (until I read the thread ;) ), and so you seem to have got more balance in the number of fault/no fault respondents. |
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